Web-based ERP for Swiss Apparel Manufacturer
The Client - A Leading Swiss Apparel Manufacturer
Our client is a leading Swiss apparel manufacturer operating in the men’s apparel sector since the past 50 years. They are one of the best-known names in the European market and have revolutionised the men’s wear segment by offering the service of ‘made to measure garments’
Their business process is undertaken globally wherein the orders are received in Switzerland and sent to the Far East for production. The finished goods are then received in Switzerland and shipped to a large number of resellers/agents (customers) and direct consumers in and around Europe.
Business Challenge - Globally Accessible Order Processing and Inventory Management
- In the past they relied heavily on various manual systems which was not a very efficient way to share and track information, specially when they operate at a global level.
- There were various concerns that existed in the product lifecycle.
- Since the software used was not centralized, there was no central repository of orders, customers, etc. and the information need to be communicated manually.
- Orders could not be tracked through their lifecycle and the production site did not have information of the new orders unless it was communicated to them.
- Inventory stored in the existing system was not up to-date as some of it may have been consumed at the production site after the last update
Our Solution - Online Web-based ERP
Auriga Logic identified the need and proposed a system - ‘Spirit’ that would serve as a mini ERP to manage the workflow of orders from sales to production to delivery.
Benefits
- Spirit enables the client and its customers to place and mange orders from anywhere in the world.
- Since it's browser-based, information about customers, partners, inventory, orders, etc. can be accessed by authorized personnel anytime andfrom anywhere.
- The orders are stored in a central system thus making it possible to track the order status at all times.
- Partners/agents can maintain their branding by personalizing their billing and order documents with their company information and logo.
- Due to it's multi-lingual features, partners and agents can access it using their preferred language (English, German, French and Italian).
- Web based reports allow the managers easy access to current order and inventory information, allowing them to make informed decisions.
- Spirit is implemented using the J2EE technology and hence can be easily integrated with existing systems of partners and agents.
The Final Result
By automating a highly complex process, ‘Spirit’ has enabled our client to dramatically reduce costs and time for managing and fulfilling orders.